Hey. You've somehow found the occasionally professional blog of Rebekah Wahlberg. She's the editor in chief of The Banner, the biweekly campus newspaper of California Baptist University. All ideas expressed are hers and not the newspaper's or the school's. Please don't get her in trouble for sometimes being unChristian.
This is actual, legit, good life advice. If you are helping someone accomplish a task professionally and something goes wrong…spend an absolute minimum amount of time explaining what went wrong…spend much more time explaining how it is being fixed.